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As a Case Manager, you will ultimately be responsible for managing a team of carers to deliver outstanding live-in care for our clients. You will be a direct case manager for a geographically defined pool of clients with varying needs. 

You will lead the team of carers to ensure they are trained, motivated and inspired to deliver outstanding live-in care. 

As an advocate for high-quality care and the ENA values,  you will also support the business to grow by starting new care packages, establishing a routine and foundations for a plan of care.

This is a challenging, rewarding and exciting role for someone looking to really make a positive impact on the lives of our clients through person-centred care.

As part of the case management, you will be a team-player and partake in a one in four on-call rota to support our clients consistently and provide a good level of continuity.

Case Manager Requirements:

  • A minimum of two years experience as a Qualified Nurse, Occupational Therapist or Physiotherapist;
  • You will be able to and enjoy problem solving, demonstrating adaptability at all times;
  • Tenacious and passionate about delivering high quality care;
  • An excellent communicator with strong people management skills;
  • Driving Essential;

Case Manager Benefits:

  • Competitive Salary (£30-34k per-annum pro-rata);
  • 28 days paid leave per annum (pro-rata), with increasing entitlement for each additional year of service;
  • Potential flexibility to work remotely;
  • Bupa Cash-plan;
  • Defined Pension Scheme;
  • Ongoing support, training, and professional development;
  • Full Time - 5 days per week plus on call duties every 4 weeks

Case Manager Role and Responsibilities:

  • To manage an assigned caseload, covering and supporting other team member’s caseloads to ensure that all our clients are given an outstanding service;
  • Keep detailed, timely records alongside carrying out case management and auditing tasks to deliver the best care;
  • To be responsible for the management and support of high quality care services for designated clients, care staff and teams within ENA;
  • To act as an ambassador for the company, championing high quality person-centred care by building outstanding care plans that reflect the clients wishes and their need to exercise choice and independence;
  • To share your knowledge with your team and encourage professional reflection discussions within the team to improve the overall performance;
  • To ensure all care staff contribute to the best of their ability to the efficient operation of the business by providing them with leadership and supervision. Utilising performance management tools and techniques where necessary;
  • To build a rapport with external individuals and multidisciplinary teams.  Communicating with a diverse range of internal and external contacts;
  • To contribute to the social environment that we have worked hard to establish.  Participate in organised events and fundraising activities;  
  • To recognise the duty of care for our clients, care staff and colleagues.  To educate yourself in the policies and procedures in place to protect and safeguard our clients; 

To be considered for the role of Case Manager, please simply click the Apply button below to submit a copy of your CV.

Or, know someone who would be a perfect fit? Let them know!

Welwyn Garden City

AL8 7SR Welwyn Garden City Directions 01707 333700 View page

Perks & Benefits

  • Free Training

    Complete the nationally recognised Care Certificate during our training week

  • Support and advice 24 hours a day, 7 days a week

    Our Care Team include qualified healthcare professionals such as Registered Nurses who support our carers in work.

    Our Training Team are also there to assist in ensuring our carers are equipped to provide professional, reliable and safe care

  • Competitive pay

    An opportunity to work with a wide array of clients and earn a competitive salary

  • Refer A Friend Scheme

    As an employee, you could earn £500 if you refer a friend as a Live-In Carer

Workplace & Culture

A live in care job is not your average 9 – 5 job and it requires a special kind of person who always has the interests of others at heart. 

Being a carer for the ENA Care Group is about providing high quality one to one care to our clients which enables them to remain in the safety and comfort of their own home. It is a demanding but highly rewarding role. 

Without Live in Carers, people who wish to live independently or people who need specialist assistance would be unable to. 

We consider our carers to be ‘Care Champions’ promoting dignity in care at all times and are really proud of the carers who work for us at the ENA Care Group. 

It is a role that will take you to different places, introduce you to interesting and inspirational individuals and is a flexible role as you commit to short term placements as and when you please.

Already working at ENA Care Group?

Let’s recruit together and find your next colleague.

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